COVID-19 Resources

FIWB hopes you are all healthy and well. However, we recognize the impact this global health crisis is having and will continue to have, in our communities—and that the resulting social and economic hardships will be both immediate and long-term. We have begun to collect a number of resources to support COVID-19 related hardships and needs. We will continue to add this this page as more resources are gathered. If you have any resources you are interested in sharing please fill out the contact form below.

Coronavirus Aid, Relief, and Economic Security (CARES) act Summary Presentation - PDF

FIWB has prepared these slides in response to one of the common themes that emerged in our brief survey of FOCs: that there’s a near-constant barrage of news and information, with policies, guidance, conditions, etc. changing almost by the day, and it can be difficult to sift through everything and discern what’s real and relevant and for whom. With this deck we attempt to summarize some of the key new policies and resources that are most relevant to FOC clients and coaches (e.g. the economic impact payments, unemployment assistance, housing relief). This summary’s primary audience is frontline FOC staff, and we hope it will be useful as an explainer to help answer questions, manage expectations, and navigate resources with FOC clients.

Please note, this document represents LISC’s best attempt to understand and summarize the myriad of resources and guidance out there, based on publicly-available information as of 4/13/2020. We expect that things will continue to evolve, and we’ll attempt to update the slides periodically as new information emerges.

Navigating Financial Impacts of COVID-19 - PDF

This list of external resources prepared by LISC this is a quick cheat sheet of resources of tools and resources relevant to supporting Financial Opportunity Center program officers, staff, and clients. This includes information on  Unemployment Insurance, housing, medical insurance, and more. 

  • Financial Coaching
  • Employment Counseling
  • Income Supports Access
  • Distance/ Remote Learning
  • Additional Resources
Financial Coaching

IRS webpage for the economic impact payments 

This IRS site now links directly to the FDIC webpage that can help unbanked consumers find banks that will open accounts for them online, in some cases, even with a $0 balance.  They can then return to the IRS site and enter their account number to receive their payment quickly and safely. We hope that this will help make it easier for more people to get into the mainstream banking system when the importance of being banked is becoming more acute.

A helpful list of action steps created by Bankrate Smart Money for those who have been financial effected by the Coronavirus. 

Surviving Debt: Expert Advice For Getting Out of Financial Trouble -"While coronavirus (COVID-19) is primarily creating a health emergency, it is also causing financial havoc for the most vulnerable American families. The National Consumer Law Center remains focused on advocating for consumers and their financial welfare, and helping you do the same. By offering free resources and discounts on new subscriptions, the Publications team hopes to help facilitate your advocacy on behalf of consumers."

Upcoming Webinars

Aspen is launching a webinar series on financial stability and COVID-19. This series runs April 15th through June 17th

Online Resources for Clients

  • Better Money Habits – A resource site put together by Bank of America with Khan Academy. It has short videos and articles on a variety of topics and is easily digestible.
  • Hands On Banking – A Wells Fargo supported site that is not branded. Provides articles in English and Spanish on key topics. Also has lesson plans for kids and articles targeted for seniors, military and young adults.  LISC held a webinar with Wells Fargo on how to use the website.
  • Money Smart – A site created by the FDIC that has resources for instructors and an online portal for computer based instruction. Participants are required to register and then they are connected to an online learning platform that walks them through different topics. 
  • Consumer Financial Protection Bureau – The CFPB has a site that is largely focused on service providers, but also has resources for clients.  Most are in the form of one or two page documents on a variety of topics.
  • There are also some financial literacy game sites. Visa has one called Practical Money Skills but most are targeting kids and teens. 
  • Ready Set Bank (by Capital One), a completely free, easy to use, online program, has a series of short videos that show you how to download your bank's app, enroll in online banking, check your balance, transfer funds, pay bills and more. The Ready, Set, Bank videos can be used to learn how to bank online no matter where you bank right from your home, providing step-by-step support. The short instructional videos are available at The videos are also available in Spanish on the same website.

Employment Counseling
Income Supports Access
Distance/ Remote Learning
Additional Resources