FOC Events
- LISC's Income & Wealth Building team periodically offers webinars and in-person training on a variety of topics connected to Financial Opportunity Center® programming such as Salesforce data entry, program management, financial coaching, workforce development, and much more. On this page you will find:
Upcoming Webinars
Our webinar calendar will provide you with all the details about upcoming events as well as a link to register. Click on any event in the calendar and a box with pop up with a description for the event. Register by clicking the URL in the event description.
**All times in this calendar are set in Central Standard Time**
Have you missed a webinar or opportunity you wish you knew about sooner? Subscribe to the FOC Newsletter and be the first to know! Each month, receive updates about upcoming FOC webinars and events, hot topics and resources, and much more.
Featured Events
FOC webinars will be held on the 3rd Wednesday of every month at 1PM Central time / 2PM Eastern time.
Tuesday, September 3 | 1:00 PM CDT | 60 minutes
Monday, September 16 | 1:00 PM CDT | 60 minutes
Part 2 | Thursday, August 22 | 1:00pm CDT | 240 minutes
Part 3 | Tuesday, August 27 | 1:00pm CDT | 240 minutes
Part 4 | Thursday, August 29 | 1:00pm CDT | 240 minutes
This interactive, four-part virtual training series is based on the Credit as an Asset framework developed by Credit Builders Alliance. Join us to learn how to use credit scores and credit reports as strategic tools to advance client goals and improve client access to affordable financial products. Gain a deeper understanding of how to assist clients in achieving their goals by building positive credit histories through an integrated coaching approach.
This training series was created for Financial Coaches like you who have not received this training within the last two years.
**Seats are Limited!
Registration is open for our last 2024 in-person financial coaching training opportunity! LISC’s Financial Coaching training engages participants in powerful discussions on financial coaching methods and best practices. The training is based on an experiential learning model that puts coaching as the primary focus, using the financial tools as a way of developing the coaching technique.
The training is comprised of two parts conducted over a total of four days. All four days are required as part of the training. This training is FREE to all FOC staff. Attendees are responsible for travel costs including flights, hotels and any meals not covered as part of the training. Space is limited. Click below to learn more and register!
This webinar provides a review of the FFT™ Performance Report to better understand common report elements, critical FOC outcomes per counseling area, and where to look for trouble. This webinar is intended for users who manage the FOC program and coaches who would like to use the report as a tool to manage client engagement.
Webinar Archive
Missed a live webinar session? Not a problem! All the recordings from past webinars we have hosted can be found below. You can browse through all categories to see what's available or select a tab for any specific topic area. Webinars in this archive are organized by date with the most recent webinars at the top.
Name of Event
Date
Description
Video
Slides
6/25/2024
Watch this recording to hear guidance from LISC’s legal counsel from ReedSmith about accurately using the FOC trademark to help protect our brand and stay in compliance as a LISC FOC partner. Find out about our new Financial Opportunity Center® Communications Toolkit which includes draft talking points, boilerplate & website text, and other useful information to make it easier to talk about our impact, highlight FOC programming, and achieve your goals.
6/13/2024
ideas42 is a non-profit organization that uses the insights of behavioral economics—which helps us understand the choices and decisions people make—to design innovative solutions to tough social problems at large scale. Learn more at ideas42.org
4/24/2024
During this interactive session we will examine how financial capability can make or break a client’s success with long-term asset building. We will discuss the key components of financial capability and effective ways to support a client in their asset accumulation journey. Come prepared to explore strategies to enhance your financial capability and asset-building coaching services, and learn from real-life examples of challenges and successes to overcoming common barriers to financial capability and asset building.
3/27/2024
The integration of digital navigation skills training into the Financial Opportunity Center® model has become a key component to ensure clients’ success. According to the National Skills Coalition, 92% of jobs require digital skills and there’s a growing need for entry-level workers to have such skills. Join us for a webinar to learn more about integrating digital navigation skills training into your Financial Opportunity Center® and how to track the services in Salesforce.
3/19/2024
Without continued funding from Congress, the Affordable Connectivity Program (ACP) that over 20M families rely on for at-home internet will end around April 2024. Join LISC, National Digital Inclusion Alliance, and Connect Lake County to hear about how you can support community members navigate the loss of benefits, connect to other resources, and advocate for continued funding of this invaluable resource.
3/18/2024
Through the Food & Nutrition Services (FNS) National Partnerships grant, LISC invites our partners to a Spring learning cohort to explore and potentially become a SNAP E&T third-party provider to receive up to 50% reimbursement funding for workforce services provided to SNAP participants. This webinar is designed for LISC partners to get an overview of SNAP E&T and learn how to apply for a 6-month (May 2024-October 2024) cohort, aiming for long-term, sustainable funding through SNAP E&T partnerships.
2/21/2024
Join us for a webinar to better understand reports in Salesforce. During this webinar you will learn how to navigate to present reports, you will become familiar with the Report Builder, and learn how to customize reports. The intended audience for this webinar is new and existing Salesforce users.
11/16/2023
Nearly one-third of U.S. workers do not have the foundational digital skills they need to succeed in an increasingly digitized world. Join experts from Northstar Digital Literacy to learn more about one digital literacy platform used by the FOC Network to level up clients' skills.
7/19/2023
Your organization is working hard to offer community members opportunities to reach their goals, but how you craft your success stories affects recruitment, fundraising, and broader public perception. Join us for a crash course on asset-based storytelling and hear from other FOCs about how they communicate the human impact of our work.
7/13/2023
In June of 2023 we launched new data tracking fields in Salesforce to continue to grow the integration of digital navigation into the Financial Opportunity Center® model. With this comes a new service entry type and a new assessment type. Watcht this recorded event to learn more about how to utilize these new fields to support your community members and track impact. Review data entry guide here.
6/21/2023
4/19/2023
3/15/2023
In this webinar, we will be joined by two FOC partners, who will share best practices in income supports coaching that helps connect to clients’ broader financial and career goals. Lastly, learn more about SNAP Employment & Training (E&T), including how your FOC may be able to participate in an upcoming capacity-building cohort with the goal of accessing long-term, sustainable funding through SNAP E&T partnerships.
2/15/2023
1/18/2023
11/30/2022
10/05/2022
09/15/22
08/24/22
07/27/22
07/21/22
06/19/22
04/13/22
Sign up to see how this interface works and hear from other FOCs about how to get the most out of your Arc Tool data.
03/23/22
FOC Data Corner: Financial Counseling
03/10/22
Credit Builders Alliance - Maximizing your Membership Benefits and Services Overview
02/10/22
Tax Time: What Omicron, Child Tax Credits and New Changes Mean for 2021 Taxes
02/03/22
National Savings Campaign: What Financial Products are Right for Your Clients?
01/27/22
Integrating Housing Stability & Homeownership Topics into FOC Coaching
01/24/22
The Arc Tool - Digital Intake
09/28/21
Bridges to Career Opportunities Evaluation - Practitioners event
09/14/21
LISC’s Bridges to Career Opportunities program has been in place for over five years. Through an award to LISC from AmeriCorps (formerly the Corporation for National & Community Service or CNCS), Abt Associates conducted an implementation and an impact study of the Bridges program and recently released the results which show that Bridges programming improves employment outcomes of participants.
This event is the second in our series on evaluation and follows an overview of the evaluation results (the recording of the first session can be found here). Now, this second event will focus on the practitioner's viewpoint of the results and will include a short overview of the evaluation, followed by a panel discussion. The event is intended for practitioners, workforce development partners, policy-makers, and funders.
Considering Homeownership
06/29/21
Unpacking the American Rescue Plan Potential Implications and Opportunities for FOCs
05/27/21
Introduction to the Accenture Learning Exchange
05/06/21
Credit Builders Alliance - Membership Service Overview
05/05/21
Credit Scores and Reports
04/26/21
Building Savings and Wealth
04/22/21
FOC Digital Intake via the Arc Tool
03/29/21
A Tax Season like No Other: Navigating tax time & Financial Coaching during COVID-19
3/16/2021
Tax season 2021 has launched and brings unprecedented changes and
challenges for taxpayers, tax preparers, and FOC financial coaches:
many workers’ 2020 income is likely to be significantly different from
2019 due to the pandemic’s economic disruption; coronavirus related relief legislation passed by Congress includes key changes to the tax law for the tax year 2020, and Volunteer Income Tax Assistance
(VITA) program sites are shifting their operations to accommodate
health and social distancing protocols.
Ally Financial Webinar Series: Banking
2/9/2021
Introduction to Twin Accounts™
2/4/2021
Change Machine
1/22/21
Mogli- Texting via Salesforce
1/15/21
Ally Financial Webinar Series: Debt Management Strategies
1/12/21
preparing you to avoid common financial problems associated with
Ally Financial Webinar Series: Identity Theft
12/08/20
preparing you to avoid common financial problems associated with holiday spending and planning for a strong 2021 New Year. Led by experts and practitioners, these webinars are designed for frontline staff and program managers interested in learning tools and tips to share with clients to increase their financial security. This webinar will focus on methods used by identity thieves and how to protect yourself.
Credit Protection & the CARES Act
11/17/20
Ally Financial Webinar Series - Budgeting
11/10/20
preparing you to avoid common financial problems associated with
The Arc Tool - Official Launch
10/28/20
Worthi - A Tool for Career Advancement
09/17/20
This webinar introduces a new tool that connects job-seekers to the online training they need to be successful in their careers. Worthi is a free tool that identifies which skills are in demand and connects users with online courses to grow their skills. Worthi can also identify how skills transfer to new opportunities. Created by Citi, this tool is timely and relevant as Financial Opportunity Centers® continue with virtual coaching services. During this webinar, Citi gives a demonstration of the product.
Name of Event
Date
Description
Video
Slides
Worthi - A Tool for Career Advancement
09/17/20
This webinar introduces a new tool that connects job-seekers to the online training they need to be successful in their careers. Worthi is a free tool that identifies which skills are in demand and connects users with online courses to grow their skills. Worthi can also identify how skills transfer to new opportunities. Created by Citi, this tool is timely and relevant as Financial Opportunity Centers continue with virtual coaching services. During this webinar, Citi gives a demonstration of the product.
Expanded Unemployment Assistance: What FOCs & Coaches Need to Know
05/20/20
The federal Coronavirus Aid, Relief, and Economic Security (CARES) Act, signed into law in late March, included provisions that significantly expanded eligibility for Unemployment Assistance (including to certain self-employed and “gig” workers) and added an additional temporary federal benefit to the standard weekly state benefit amount. Since that time, state unemployment agencies have seen an unprecedented volume of applications for assistance and have worked to update their systems to incorporate the new eligibility—while service providers and advocates have sought to quickly understand the CARES Act provisions and how they will be implemented at the state/local level. This session will provide an overview on expanded unemployment, with a focus on important information for FOC staff helping community members assess eligibility and navigate the claims process. Expert Presenter: Michele Evermore, Senior Policy Analyst, NELP
05/30/19
This is an informational webinar on Best Practices of postplacement job retention presented by members of our FOC Network. This webinar is intended for all sites interested in learning about best practices and lessons learned of postplacement job retention.
05/17/19
This is an informational webinar on approaches to career pathways and best practices presented by Jewish Vocational Services (JVS) and Jane Addams Resource Corporation (JARC). This webinar is intended for all sites interested in learning about what it takes to build a career pathway.
Name of Event
Date
Description
Video
Slides
6/13/2024
ideas42 is a non-profit organization that uses the insights of behavioral economics—which helps us understand the choices and decisions people make—to design innovative solutions to tough social problems at large scale. Learn more at ideas42.org
4/24/2024
During this interactive session we will examine how financial capability can make or break a client’s success with long-term asset building. We will discuss the key components of financial capability and effective ways to support a client in their asset accumulation journey. Come prepared to explore strategies to enhance your financial capability and asset-building coaching services, and learn from real-life examples of challenges and successes to overcoming common barriers to financial capability and asset building.
1/18/2023
10/05/2022
08/24/22
Credit Builders Alliance - Maximizing your Membership Benefits and Services Overview
02/10/22
Tax Time: What Omicron, Child Tax Credits and New Changes Mean for 2021 Taxes
02/03/22
National Savings Campaign: What Financial Products are Right for Your Clients?
01/27/22
Integrating Housing Stability & Homeownership Topics into FOC Coaching
01/24/22
Considering Homeownership
06/29/21
Leveraging Fintech for Financial Health - Building Credit and Savings with Twin Accounts™
05/07/21
Credit Builders Alliance - Membership Service Overview
05/05/21
Credit Scores and Reports
04/26/21
Building Savings and Wealth
04/22/21
A Tax Season like No Other: Navigating tax time & Financial Coaching during COVID-19
3/16/2021
Tax season 2021 has launched and brings unprecedented changes and
challenges for taxpayers, tax preparers, and FOC financial coaches:
many workers’ 2020 income is likely to be significantly different from
2019 due to the pandemic’s economic disruption; coronavirus related relief legislation passed by Congress includes key changes to the tax law for the tax year 2020, and Volunteer Income Tax Assistance
(VITA) program sites are shifting their operations to accommodate
health and social distancing protocols.
Ally Financial Webinar Series: Banking
2/9/2021
Introduction to Twin Accounts™
2/4/2021
Ally Financial Webinar Series: Debt Management Strategies
1/12/21
preparing you to avoid common financial problems associated with
Ally Financial Webinar Series: Identity Theft
12/08/20
preparing you to avoid common financial problems associated with holiday spending and planning for a strong 2021 New Year. Led by experts and practitioners, these webinars are designed for frontline staff and program managers interested in learning tools and tips to share with clients to increase their financial security. This webinar will focus on methods used by identity thieves and how to protect yourself.
Credit Protection & the CARES Act
11/17/20
Ally Financial Webinar Series - Budgeting
11/10/20
preparing you to avoid common financial problems associated with
03/13/20
David Sieminski from the CFPB, Rebecca Thompson of Prosperity Now, and SaverLife cover promising savings practices, new research on tax time savings as well as savings products. This webinar is designed for practitioners and those interested in tax time savings and is open to all that are interested.
11/07/19
This webinar will focus on leveraging technology in financial coaching by providing an overview of what is out there and providing tools and best practices for identifying the RIGHT FinTech product for each client.
10/24/19
Hear from experts, Bonnie Wallace, Stefano Balistreri, Mike Schimek, Navneet Jain from Wells Fargo on factors beyond the credit score that impact lending.
10/09/19
This is an informational webinar presented by Gigi Ligons from FICO. This webinar will explain key factors that determine the score, how to request a report, and what actions can help improve or decrease your score. Gigi will also talk about FICO Open Access.
09/25/19
Options for when you’ve run out of options. This webinar presented by Ashley Norwood AFC from AccessLex and will dig deeper into available options for student loan repayment.
09/13/19
This an informational webinar presented by Casey Galindo from Wells Fargo covering the current state and impact of outstanding student debt. Casey will provide an overview of student loans including repayment options, the process and additional tools and resources.
05/09/19
This is an overview of the Hands On Banking program. Our presenter, Bonnie Wallace of Wells Fargo, will walk through the online financial literacy resource and curriculum for in-person workshops and has specific modules for veterans, entrepreneurs, seniors, young adults and more. This is a wonderful resource for all financial coaches, program directors and those interested in financial capability
02/28/19
A presentation by Credit Builders Alliance on the importance of credit-building and the Credit as an Asset model. This webinar is intended for financial coaches, program directors and anyone interested in credit-building. All sites are encouraged to watch to understand the connection between credit and financial stability.
06/21/18
In this webinar Emory Nelms of Commons Cents Lab gives an overview of the intervention and will discuss the results from the impact analysis.
04/11/18
This webinar shares information about the LISC Twin Accounts program as well as providing an update on the new processes including new requirements for data entry in SalesForce.
07/18/17
Focused on different financial products for clients engaging with financial coaches or United Way programs, this webinar featured speakers from Justine Petersen, Mission Asset Fund and the International Rescue Committee sharing their experiences on how their products serve communities around the country.
Name of Event
Date
Description
Video
Slides
6/25/2024
Watch this recording to hear guidance from LISC’s legal counsel from ReedSmith about accurately using the FOC trademark to help protect our brand and stay in compliance as a LISC FOC partner. Find out about our new Financial Opportunity Center® Communications Toolkit which includes draft talking points, boilerplate & website text, and other useful information to make it easier to talk about our impact, highlight FOC programming, and achieve your goals.
7/19/2023
Your organization is working hard to offer community members opportunities to reach their goals, but how you craft your success stories affects recruitment, fundraising, and broader public perception. Join us for a crash course on asset-based storytelling and hear from other FOCs about how they communicate the human impact of our work.
Bridges to Career Opportunities Evaluation - Practitioners event
09/14/21
LISC’s Bridges to Career Opportunities program has been in place for over five years. Through an award to LISC from AmeriCorps (formerly the Corporation for National & Community Service or CNCS), Abt Associates conducted an implementation and an impact study of the Bridges program and recently released the results which show that Bridges programming improves employment outcomes of participants.
This event is the second in our series on evaluation and follows an overview of the evaluation results (the recording of the first session can be found here). Now, this second event will focus on the practitioner's viewpoint of the results and will include a short overview of the evaluation, followed by a panel discussion. The event is intended for practitioners, workforce development partners, policy-makers, and funders.
Unpacking the American Rescue Plan Potential Implications and Opportunities for FOCs
05/27/21
FOC Digital Intake via the Arc Tool
03/29/21
Change Machine
1/22/21
The Arc Tool - Official Launch
10/28/20
Preventing Evictions during COVID-19
07/29/20
This webinar will help FOC coaches to understand current eviction policy and housing resources provided under the CARES Act and the tools they will need to serve clients fearing housing instability or homelessness. This webinar was presented by Noëlle Porter, Director of Government Affairs at the National Housing Law Project. Noëlle Porter is responsible for managing relationships with Congress and the Administration, organizational policy priority development, and strategic advocacy planning and execution. She works closely with all of NHLP’s attorneys to monitor and influence federal legislation and regulations.
Remote Coaching: Forwarding
07/23/20
Stickiness can be a challenge with remote coaching. Phone calls are easy to dismiss and feel we can reschedule. Phone conversations may have less perceived value than in person visits. This session covers encouraging in honest evaluation, creating action steps and follow-up, and how to keep things positive in a difficult period.
This is part 5 of a 5-part coaching series.
Remote Learning: Exploration
07/16/20
Phone conversations tend to be transactional in nature, which is compounded currently by scarcity, crisis, and heightened anxiety. Exploration and diagnosing get to the heart of an issue that takes work. This session covers backward design, using technology to organize actions and rapid reflection and goal-setting.
This is part 4 of a 5-part coaching series.
Remote Coaching: Engagement
07/09/20
This session covers how to encourage engagement in remote settings. Topics will include developing a bank of transferable coaching activities, building listening skills, and scenario planning.
This is part 3 of a 5-part coaching series.
Remote Coaching: Entry
06/25/20
The start of coaching conversations can set the tone for the entire session and simple questions such as ‘how are you?’ can be fraught in times of national crisis. This webinar covers how to set up conversations and objectives, phone etiquette, and tackling hard topics.
This is part 2 of a 5-part coaching series.
How to Engage Clients in Virtual Platforms During Times of Crisis
05/19/20
Part 4 of a four-part webinar series, led by The National Council for Behavioral Health, focuses on using a resilience-oriented, trauma-informed (RO-IT) approach to work during the pandemic. This webinar identifies specific skills and techniques to engage with clients using virtual technology. This session was not recorded but slides are available.
Rapid Cycle establishment of a Resilience-Oriented Trauma-Informed work culture to facilitate trauma-informed practices with clients
05/12/20
Part 3 of this four-part webinar series, led by The National Council for Behavioral Health, is focused on using a resilience-oriented, trauma-informed (RO-IT) approach to work during the pandemic. This webinar presents the core components of Trauma-Informed Leadership and Rapid Cycle Change Management as an opportunity to enhance staff performance as well as improve client engagement and outcomes . This session was not recorded but slides are available.
Self-Care and promoting post-traumatic growth during active crisis management
05/05/20
Part 2 of this four-part webinar series, led by The National Council for Behavioral Health, focused on using a resilience-oriented, trauma-informed (RO-IT) approach to work during the pandemic. This webinar will provide specific tools and techniques staff can implement to enhance self-care during active crisis as well as identifying opportunities for post-traumatic growth to enhance professional development post crisis. This session was not recorded but slides are available.
How to lead through crisis in a resilience-oriented trauma-informed way
04/28/20
Part 1 of this four-part webinar series, led by The National Council for Behavioral Health, focused on using a resilience-oriented, trauma-informed (RO-IT) approach to work during the pandemic. This webinar will focus on how to create a safe, calm and secure environment with supportive care for staff and clients. This session was not recorded but slides are available.
04/22/20
Amidst the pandemic and stay-in-place orders, FOCs have had to transition to remote or virtual services, during a time when these services are needed the most. Hear from three FOCs who are successfully implementing virtual FOC services, including virtual workshops and distance learning, virtual coaching, and bridging the technology gap for clients.
06/13/19
As a core element of the Financial Opportunity Center, income supports play an integral role in providing clients with the supports they need to meet basic needs and advance to economic self-sufficiency. In this webinar our presenters will highlight the importance of income supports in Financial Opportunity Center /Bridges programming and discuss best practices to address challenges with aligning income supports with program delivery.
02/12/19
Bridges to Career Opportunities requires strong integration between the Bridge Instructors and coaches. In this webinar hear from four different organizations that have successfully integrated their programming to best serve clients.
08/10/18
Pfizer will present this opportunity whereby disadvantaged and low-income individuals can benefit from free or low-cost, easy access to prescription drugs and medicines.
03/09/17
This webinar helps FOCs use data to identify trends, improve program implementation, and strengthen quality of information gathering. Discussion included how to use data to manage your program and tips, tricks and tools for effective data capture and improvement. Provided through the generous support of the Bank of America Charitable Foundation in partnership with United Way Worldwide.
01/12/17
Designed for direct service staff, staff supporting networks of grantees, and anyone interested in communications about integrated services delivery, this webinar covered communications and marketing of the bundled model with a focus on different audiences. It was provided through the generous support of the Bank of America Charitable Foundation in partnership with United Way Worldwide
Name of Event
Date
Description
Video
Slides
3/27/2024
The integration of digital navigation skills training into the Financial Opportunity Center® model has become a key component to ensure clients’ success. According to the National Skills Coalition, 92% of jobs require digital skills and there’s a growing need for entry-level workers to have such skills. Join us for a webinar to learn more about integrating digital navigation skills training into your Financial Opportunity Center® and how to track the services in Salesforce.
2/21/2024
Join us for a webinar to better understand reports in Salesforce. During this webinar you will learn how to navigate to present reports, you will become familiar with the Report Builder, and learn how to customize reports. The intended audience for this webinar is new and existing Salesforce users.
7/19/2023
Your organization is working hard to offer community members opportunities to reach their goals, but how you craft your success stories affects recruitment, fundraising, and broader public perception. Join us for a crash course on asset-based storytelling and hear from other FOCs about how they communicate the human impact of our work.
7/13/2023
In June of 2023 we launched new data tracking fields in Salesforce to continue to grow the integration of digital navigation into the Financial Opportunity Center® model. With this comes a new service entry type and a new assessment type. Watcht this recorded event to learn more about how to utilize these new fields to support your community members and track impact. Review data entry guide here.
4/19/2023
11/30/2022
06/19/22
FFT Salesforce Training: Intake
02/12/21
This is a recorded simulation of how you will use FFT Salesforce to track client outcomes. Each part of the training is accompanied by a set of exercises for users to practice on their own. The exercises are designed to develop your knowledge of the new system. Please make sure to sign into the Salesforce sandbox to practice. The "FFT Salesforce New User Guide" is available on the Salesforce page Any questions can be sent to FFTFOCsupport@lisc.org
FFT Salesforce Training: Financial Coaching - Part 1
02/12/21
This is a recorded simulation of how you will use FFT Salesforce to track client outcomes. Each part of the training is accompanied by a set of exercises for users to practice on their own. The exercises are designed to develop your knowledge of the new system. Please make sure to sign into the Salesforce sandbox to practice. The "FFT Salesforce New User Guide" is available on the Salesforce page Any questions can be sent to FFTFOCsupport@lisc.org
FFT Salesforce Training: Financial Coaching - Part 2
02/12/21
This is a recorded simulation of how you will use FFT Salesforce to track client outcomes. Each part of the training is accompanied by a set of exercises for users to practice on their own. The exercises are designed to develop your knowledge of the new system. Please make sure to sign into the Salesforce sandbox to practice. The "FFT Salesforce New User Guide" is available on the Salesforce page Any questions can be sent to FFTFOCsupport@lisc.org
FFT Salesforce Training: Income Supports Counseling - Part 1
02/12/21
This is a recorded simulation of how you will use FFT Salesforce to track client outcomes. Each part of the training is accompanied by a set of exercises for users to practice on their own. The exercises are designed to develop your knowledge of the new system. Please make sure to sign into the Salesforce sandbox to practice. The "FFT Salesforce New User Guide" is available on the Salesforce page Any questions can be sent to FFTFOCsupport@lisc.org
FFT Salesforce Training: Income Supports Counseling - Part 2
02/12/21
This is a recorded simulation of how you will use FFT Salesforce to track client outcomes. Each part of the training is accompanied by a set of exercises for users to practice on their own. The exercises are designed to develop your knowledge of the new system. Please make sure to sign into the Salesforce sandbox to practice. The "FFT Salesforce New User Guide" is available on the Salesforce page Any questions can be sent to FFTFOCsupport@lisc.org
FFT Salesforce Training: Employment Counseling- Part 1
02/12/21
This is a recorded simulation of how you will use FFT Salesforce to track client outcomes. Each part of the training is accompanied by a set of exercises for users to practice on their own. The exercises are designed to develop your knowledge of the new system. Please make sure to sign into the Salesforce sandbox to practice. The "FFT Salesforce New User Guide" is available on the Salesforce page Any questions can be sent to FFTFOCsupport@lisc.org
FFT Salesforce Training: Employment Counseling- Part 2
02/12/21
This is a recorded simulation of how you will use FFT Salesforce to track client outcomes. Each part of the training is accompanied by a set of exercises for users to practice on their own. The exercises are designed to develop your knowledge of the new system. Please make sure to sign into the Salesforce sandbox to practice. The "FFT Salesforce New User Guide" is available on the Salesforce page Any questions can be sent to FFTFOCsupport@lisc.org
FFT Salesforce Training: Groups and Classes
02/12/21
This is a recorded simulation of how you will use FFT Salesforce to track client outcomes. Each part of the training is accompanied by a set of exercises for users to practice on their own. The exercises are designed to develop your knowledge of the new system. Please make sure to sign into the Salesforce sandbox to practice. The "FFT Salesforce New User Guide" is available on the Salesforce page Any questions can be sent to FFTFOCsupport@lisc.org
FFT Salesforce Training: FFT Performance Report
02/12/21
This is a recorded simulation of how you will use FFT Salesforce to track client outcomes. Each part of the training is accompanied by a set of exercises for users to practice on their own. The exercises are designed to develop your knowledge of the new system. Please make sure to sign into the Salesforce sandbox to practice. The "FFT Salesforce New User Guide" is available on the Salesforce page Any questions can be sent to FFTFOCsupport@lisc.org
Mogli- Texting via Salesforce
1/15/21
Digital Inclusion-Data entry
1/13/21
11/13/19
This webinar provides a review of the FFT™ Performance Report to better understand common report elements, critical FOC outcomes per counseling area, and where to look for trouble. This webinar is intended for users who manage the FOC and coaches who would like to use the report as a tool to manage client follow-up.
02/06/19
This webinar is focused on documenting data for the bridges program, specifically: 1) Education/Training Program records, 2) Employment and Advancement records, 3) Counseling Service Entries, and 4) Assessments. The webinar is intended for new and existing Salesforce users.
11/28/17
This webinar is a repetition from a session held during the FOC/ BCO national conference (October 2017). This presentation will provide you with a better understanding of how to pull the standard reports and how to create/ customize your own reports to meet all of your needs. SF exercises can be found on the Salesforce page.
Name of Event
Date
Description
Video
Slides
11/16/2023
Nearly one-third of U.S. workers do not have the foundational digital skills they need to succeed in an increasingly digitized world. Join experts from Northstar Digital Literacy to learn more about one digital literacy platform used by the FOC Network to level up clients' skills.
2/15/2023
09/15/22
Leveraging Fintech for Financial Health - Building Credit and Savings with Twin Accounts™
05/07/21
Introduction to the Accenture Learning Exchange
05/06/21
Blended Learning Series: Learning Exchange Reporting
06/04/20
This flash webinar in the Blended Learning Series will dive into the reporting side of the learning exchange. Join us to learn to find out how to track client progress and success through the lessons. Accenture LX is available to all LISC Financial Opportunity Centers for FREE!
Blended Learning Series: Entrepreneurship Curriculum
05/14/20
This flash webinar in the blended learning series will dive into the Accenture LX lessons for entrepreneurship. Join us to learn what is available to you and how to seamlessly incorporate this curriculum into your existing programming. Accenture LX is available to all LISC Financial Opportunity Centers for FREE!
04/23/20
This flash webinar in the blended learning series will dive into the adult basic education (ABE) and bridges curricula for 2 career pathways, Health Technology and Administration and IT customer support. Join us to learn what is available to you and how to seamlessly incorporate this curriculum into your existing programming.
04/09/20
This flash webinar in the blended learning series will dive into the Accenture LX lessons for Financial Literacy. Join us to learn what is available to you and how to seamlessly incorporate this curriculum into your existing programming. Accenture LX is available to all LISC Financial Opportunity Centers for FREE!
03/26/20
This flash webinar in the blended learning series will dive into the Accenture LX lessons on career planning, job search, and professional skills. Join us to learn what is available to you and how to seamlessly incorporate this curriculum into your existing programming.
03/12/20
In this technology-driven age, digital literacy is vital for client success. Blended learning is an instructional model that combines traditional face to face instruction and online learning. Research suggests that learners benefit from a blended learning approach due to greater accessibility for busy adult learners, leading to increased program retention. This webinar will introduce the concept of blended learning & share best practices. Future webinars in this series will take a deeper dive into the available curricula.
03/06/19
An informational webinar on blended learning presented by Accenture and our FOC partners. This webinar is intended for all sites interested in learning how to incorporate an online component to traditional classroom instruction. Please reach out to Jackie Guzman (jguzman@lisc.org) if you are interested in learning more about Accenture.